Support

 

For any questions regarding the installation, use or configuration of Avis Local, our support team will be happy to assist you during our opening hours.

  • Monday to friday : 8h00 à 17h00
  • Saturday & Sunday: 8h00 à 16h00
    * Outside support hours, we invite you to leave your message by email or simply chat, an agent will answer you as soon as it is available.

Frequently Asked Questions

How to install Avis Local on an Apple device?

1. Open Safari

Safari should open automatically by clicking on your installation link provided in the email. Otherwise open Safari and copy the link into the address bar.

2. Share

This is the square with an up arrow at the bottom of the screen. A menu will appear at the bottom of the screen. If the menu does not appear, press the bottom of the window to make it appear.

3. On the Home screen

Slide your finger on the gray options until you find the one that allows you to add the link on the home screen. It is located towards the end of the menu.

4. Rename

You can change the shortcut’s name. Click on “Add” to finish.

5. Shortcut created

This will pin the shortcut on the home screen of your iPhone. To use Avis Local, you can simply press the shortcut icon.

6. The steps in video

How to install Avis Local on an Android device?

1. Open the Internet browser

Your browser should open automatically by clicking on your installation link provided in the email. Otherwise, open your browser and copy the link into the address bar.

2. Open the menu

(the three small dots at the top right of the page, then click on “Add to Home Screen”

3. Shortcut created

This will pin the shortcut on the home screen of your Android device. To use Avis Local, you can simply press the shortcut icon.

4. The steps in video

Can I delete a negative review left by a customer?

Only the person who wrote the Google review can delete it. If the content of the notice is defamatory, offensive, off-topic, in conflict of interest, inciting hatred or violence and you have subscribed to our Avis Local Watch service, we will automatically notify Google and they will be able to remove it definitively

How to install Avis Local on an Apple device?

1. Open Safari

Safari should open automatically by clicking on your installation link provided in the email. Otherwise open Safari and copy the link into the address bar.

2. Share

This is the square with an up arrow at the bottom of the screen. A menu will appear at the bottom of the screen. If the menu does not appear, press the bottom of the window to make it appear.

3. On the Home screen

Slide your finger on the gray options until you find the one that allows you to add the link on the home screen. It is located towards the end of the menu.

4. Rename

You can change the shortcut’s name. Click on “Add” to finish.

5. Shortcut created

This will pin the shortcut on the home screen of your iPhone. To use Avis Local, you can simply press the shortcut icon.

6. The steps in video

How to install Avis Local on an Android device?

1. Open the Internet browser

Your browser should open automatically by clicking on your installation link provided in the email. Otherwise, open your browser and copy the link into the address bar.

2. Open the menu

(the three small dots at the top right of the page, then click on “Add to Home Screen”

3. Shortcut created

This will pin the shortcut on the home screen of your Android device. To use Avis Local, you can simply press the shortcut icon.

4. The steps in video

Can I delete a negative review left by a customer?

Only the person who wrote the Google review can delete it. If the content of the notice is defamatory, offensive, off-topic, in conflict of interest, inciting hatred or violence and you have subscribed to our Avis Local Watch service, we will automatically notify Google and they will be able to remove it definitively

Québec
Adress:

1020-400 Bouvier, Québec, QC G2K 0H3

Phone:

418 380-8087

Opening hours:

Monday to friday: 8h00 à 17h00

France
Adress:

18 Place des Nympheas, 93420 Paris, France
Phone:

33 1 87 66 15 56

Opening hours

Monday to friday: 14h00 à 22h00